Privacy Policy
Flowstack is built by 6away. We take your privacy seriously and keep our data practices simple and transparent. This policy explains what we collect, why we collect it, and how you can control it.
What we collect
When you use Flowstack, we may collect the following:
- Account information — your name, email address, and company name when you sign up or contact us.
- Usage data — pages you visit, features you use, and actions you take inside the app. We use this to understand how the product is being used and where to improve it.
- Flow and submission data — the data that flows through your Flowstack pipelines. This belongs to you. We process it only to deliver the service.
- Communications — if you email us or fill in a contact form, we keep a record of that conversation.
We do not collect payment card details directly — payments are handled by our payment processor.
How we use your data
We use the data we collect to:
- Provide and maintain the Flowstack service
- Send account-related communications (sign-in confirmations, billing receipts)
- Respond to support requests and enquiries
- Understand usage patterns and improve the product
- Meet legal or regulatory obligations
We do not use your data for advertising. We do not sell your data to anyone, ever.
Third parties and hosting
Flowstack is hosted on Vercel, which handles infrastructure and CDN delivery. Your data is stored on servers within Vercel's network. Vercel's privacy policy applies to their infrastructure.
We may use other carefully selected third-party services for analytics and error monitoring. These services process data only as necessary to provide those functions. We do not share your data with third parties for marketing purposes.
Cookies
Flowstack uses a small number of cookies that are necessary for the service to function — for example, to keep you signed in and remember your preferences. We do not use third-party advertising cookies or tracking pixels.
You can control cookie settings through your browser, though disabling certain cookies may affect how the app functions.
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
- Object to certain types of processing
To exercise any of these rights, email us at info@6away.ai. We'll respond within a reasonable time frame.
Data retention
We retain your data for as long as your account is active or as needed to provide the service. If you close your account, we will delete or anonymise your personal data within 90 days, except where we are required to retain it for legal or accounting reasons.
Changes to this policy
We may update this policy from time to time. When we do, we'll update the date at the top of this page. For significant changes, we'll notify you by email or with a notice in the app.
Questions
If you have any questions about this privacy policy or how we handle your data, please reach out at info@6away.ai.